About Arvato Financial Solutions

Arvato Financial Solutions (formerly: Arvato infoscore) is a globally active financial services provider and, as a subsidiary of Arvato, part of Bertelsmann SE & Co. KGaA.


With around 10,000 employees in 22 countries and a strong presence in Europe, America and Asia, Arvato Financial Solutions offers complete flexible solutions for the efficient management of customer relationships and payment flows. Arvato Financial Solutions provides for professional outsourcing services (Finance BPO) for payment flows in all phases of the customer lifecycle - from risk management to invoicing, accounts receivables management, receivables sales, right through to debt collection.

The debt collection agency infoscore austria gmbh belongs to the Collection business unit of Arvato Financial Solutions.
Our core competence is the collection of third-party receivables. If a creditor (in this case a company) does not receive payment for a service already rendered, and the debtor does not react despite several reminders, the creditor can instruct a lawyer or a debt collection company to collect the debt within the country's legal framework. This applies to commercially dunned, undisputed claims.