Hilfe/FAQ

Here you will find answers to the most frequently asked questions about debt collection. Please read the information below.

 

How can I log in?

You can log in with a combination of your file number and your PIN. Only you may know the PIN. You should have received it on the letter head of the last letter. First enter your file number into the field on the home page. You can find this file number of the letter you received from us.


Where can I find my password?

If you want to log in and see an overview of your files, you will need to log in with a combination of your file number and your PIN. You can find the PIN in the letter head at the top of the letter. In the same letter you will also find the corresponding file number.